11th World Glaucoma Congress (WGC 2025) — Hawaii Convention Center, Honolulu
Flawless Event Technology Delivery at WGC 2025 in Hawaii
Medical & scientific congresses
For the 11th World Glaucoma Congress in Honolulu, Fenix delivered end-to-end event technology for 3,000 delegates — self-service badge printing in under 45 seconds, three custom apps, and real-time API syncs across three live databases.
The Challenge
The congress brought 3,000 eye-care professionals to the Hawaii Convention Center and needed far more than off-the-shelf badge printing: multiple personalised badge types, real-time API integrations, instant onsite printing for last-minute changes, secure access control for paid sessions, and exhibitor lead capture.
The technical puzzle was the data. Everything feeding the badges and apps lived across three separate databases — delegate registration, the event agenda, and the academic content (abstracts, speaker bios, authors). Conference planning is dynamic — sessions move, speakers cancel, delegates re-register — so all three had to sync in real time with both the badge system and the mobile app.
The Solution
Fenix delivered one integrated ecosystem in three parts:
1. Badge printing hardware — four fully branded freestanding kiosks plus a badge-printing station for high-capacity self-service issuance. Each badge carried a unique QR code for access control and exhibition-hall lead capture.
2. Event apps — three tailored, branded apps: a highly customised attendee app, a lead-capture app, and an access-control app.
3. API syncs — syncs between the platforms' APIs (agenda, attendee list, faculty) pulled several databases into our central CMS, hosted on our own VPS for true real-time performance: fast badge printing with live profile updates, live lead capture and attendance data, and immediate app updates. It handled 3,000+ attendees, ~1,000 abstracts and 1,000+ profiles, and a dynamic four-day agenda.
The Result
- A fully integrated technology ecosystem, delivered end to end
- 3,000 badges printed onsite
- Under 45 seconds from "tap to begin" to badge in hand
- 100% accuracy in session access control — even for delegates registering minutes before start
- Instant, reliable lead capture for 40 exhibitors
- Real-time attendance analytics for organisers
- Our onsite team acting as a true extension of the organiser's staff
- Deep customisation — from kiosk interface and exterior to the badge and app